Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

Is installation easy?

Yes. You will find that our wind turbine is very easy to install when you received it. You can do it by yourself. Of course, isntallation mamual will be sent to you.

Is our wind enough for a wind generator?

Our wind generator can start running at low wind speed 1.5m/s, so if your average annual wind speed is more than 5mls, it can works wel.

Which model should I choose?

If you are not sure to choose the model, please contact our sales with the following points:
1. Appliance you want to run by the system.How much watts are they? How long do they work?
2. Annual average wind speed in your local.
3. On-grid or off grid?

Can I only buy parts of the whole system?

Of course you can only buy wind turbine/ generator/ controller or inverter etc.

Does the price include or exclude controller, inverter?

The price is only for wind turbine, if you need whole system which includes controller and inverter, batteries and pole, please contact our sales for a detailed quotation.

How to protect wind turbine during strong wind?

The controller would start a short circuit to slow down the running speed of wind turbine while the battery is full or wind speed is very fast.

What's the warranty?

One year for wind turbine. We will send you spare parts for maintenance lf it doesn’t work. we will prepare some spare parts in the package as a storage.